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125 W. Main Street Sun Prairie, WI 53590   608.837.5500

Do You Know Your Rights?

Do you know you get at least 20 days from the mailing of your bill until the current charge is due? Sun Prairie Utilities and the Public Service Commission of Wisconsin (PSCW) would like you to know your rights when it comes to the utilities served you by SPU.


The PSCW is an independent state agency that oversees more than 1100 Wisconsin public utilities that provide natural gas, electricity, heat, steam, water, and telecommunications services. The PSCW has administrative codes that all utilities in Wisconsin must adhere to.


Sun Prairie Utilities is proud of the record and reputation that has been built with our customers and with the PSCW. SPU is happy to provide to you the Customer Bill of Rights. Please read and familiarize yourself with these rights for you, and operating rules for SPU.


Sun Prairie Utilities encourages any customer to contact the SPU business office (837-5500) with any questions regarding billings, payment options, complaints, or operations. We are a municipally owned utility that has been serving the Sun Prairie community for over 100 years.

Posted on Wednesday, Jan 11, 2017